Frequently asked questions

Here you can find a selection of the questions that I usually answer by email and phone.

What is an author print?
An author print is one made under the supervision and control of the artist. The artist determines the color levels of the photograph, paper, inks, finishing, etc. All author prints are signed.

What is a limited edition?
A limited edition is one that is supervised by the artist and has a limited number of prints. For example: if we have an image that has been edited to 24″ x 32″ and is limited to 5 units, this means that this particular image will never be printed more than 5 times into that size.

What is an open edition?
An open edition has unlimited prints. Its photographs can be printed with or without the artist supervision. Open editions without supervision are not considered author prints. The open editions are cheaper than the limited editions, being more economical those that are not signed. Unsigned open editions are produced by an external laboratory (like the open editions of my work provided by Saatchi Art).

How are the author prints signed?
All author prints are signed on the back. The signature is made with a graphite pencil, ensuring maximum durability. In addition to the signature, in the limited editions, the prints are also numbered according to the number of editions and come with a certificate of authenticity.

How are the limited editions numbered?
In a limited edition, every time a print is sold, the availability decreases. For example, if you see the fraction 3/5, this will mean that 2 prints were sold, and there are still 3 available. If you find the fraction 5/5, it means that there is only one print available, the last one.

What print sizes do you offer?
The sizes will depend on the type of edition. For open editions I offer two sizes: 6″ x 8″ (15.24 x 20.32 cm) and 12″ x 16″ (30.48 x 40.64 cm). And for limited editions a single size: 24″ x 32″ (60.96 x 81.28 cm). Print sizes may vary slightly depending on the format and proportions of each photograph. Each print carries an additional 3″ white paper border. For example, if a 24″ x 32″ image is ordered, the outside trim size of the paper will be 30″ x 38″ (76.2 x 96.52 cm).

Is it possible to get the work framed?
Framed photographs suffer much while traveling, and it is not recommended for long journeys. Therefore, I have decided not to frame my photos before shipping them. I recommend the customer to utilize a professional service specializing in preservation work to frame the print near home so that the work does not suffer from long-distance travel.

What determines the price of each limited edition?
Prices vary according to the number of prints sold within the same limited edition. When a print is sold, the price increases 50%, so that the first prints of a limited edition are less expensive than the latter. The starting price for all limited editions is 1200 USD.

How can I place an order?
Once you have decided which photograph you want to acquire, you can send me an email with the desired size and the shipping address. Then, I will send you a formal quotation and all of the information on making the payment.

What is the payment method?
All payments are made through PayPal or by bank transfer. Debit and credit cards are accepted: Master Card, Visa, and American Express.

How are the photographs prepared for shipment?
All printed photographs are sent rolled in a properly sealed tube. The printed photograph is protected between two layers of acid-free tissue paper, and it is wrapped in bubble wrap to protect it from humidity and shock. The best art galleries use this system, and it is highly tested.

Do you offer international shipping?
Of course. I work with UPS since it is the best shipping company operating from Mexico. Most of the works are sent to international destinations, especially to the US. So, there is no problem with sending works to any part of the world.

How much does shipping cost?
The price of shipments may vary by destination, size, and weight of the work. For example, a shipment of work printed at 24″ x 32″ (60.96 x 81.28 cm) to New York would cost approximately 160 USD. The final shipping price is specified in the quotation that is sent to the customer before payment.

Do I have to pay customs tax?
Each country has different legislation, and the import prices of artworks may vary. For example, in the US, no extra cost applies to import artworks. If you live in another country, please check with your country’s customs office to determine if you must pay a tax when the shipment is received.

How long does it take to get the work once the shipment is made?
Once the work is prepared, packaged, and out of the studio, the time to receive it is approximately 48 hours. If the customer is not at home at the delivery time, the company in charge of the shipment will contact to set a new time for delivery.

What if my print arrives damaged?
If the print is damaged in transit to its destination, it will be collected at the destination and replaced at no cost. Please send me an email with pictures of the damage within 7 days of receiving the work to request a replacement.

How I should handle the prints?
The handling of the prints is critical in optimizing their preservation. Always cover your hands with 100% cotton white gloves to not impregnate the paper with sweat or smudges from fingerprints since these secretions may alter the photographic medium’s chemical stability. Always handle the print by its white borders; never touch the printed image directly. Also, be careful not to rub the image with any rigid material —like paper or a rag— because this could cause scratches. If the image has attracted some dust, you should gently remove the dust with a fine antistatic brush.

How should I frame the photographs?
Only 100% acid-free materials should be used in all framing elements, including the mat, adhesive tape, back, and frame. Glue, and other non-reversible procedures, should never be used in the photographs. It is also highly recommended to use a glass with UV protection to extend the print’s life. The best suggestion is to consult with your professional framing service to ensure that preservative framing materials are utilized.

How long have the photographs been printed?
All prints are created on-demand. This ensures that the customer always receives a freshly-made print. Stored prints are never sold.

What is the life expectancy of an author print?
If all recommended quality standards for the handling and framing are followed, and the work is exhibited under correct ambient lighting conditions, then the print can last for more than 100 years without significant changes.

This post is also available in: Español (Spanish)