Frequently asked questions

Here you can find a selection of the questions that I usually answer by email and phone.

What is an author print?
An author print is one made under the supervision and control of the artist. The artist determines the color levels of the photograph, paper, inks, finishings, etc. For author prints the best materials on the market are used.

What is a limited edition?
A limited edition is one that is supervised by the artist and has a limited number of prints. For example: if we have an image that has been edited to 16″ x 12″ and is limited to 5 units, this means that this particular image will never be printed more than 5 times into that size.

Are all photographs signed?
All author prints are signed on the back. The signature is made with a graphite pencil, ensuring maximum durability. In addition to the signature, the prints are also numbered according to the number of edition and come with a certificate of authenticity.

How many prints are available for each image?
In the limited editions, each image is printed at three different sizes and each size is limited to 5 prints. The availability of prints depends on the number sold of each edition. Every time a print is sold, the availability decreases. For example, if you see the fraction 3/5, this will mean that 2 prints were sold and there are still 3 available. If you find the fraction 5/5, it means that there is only one print available, the last one.

What print sizes do you offer?
I usually offer three print sizes that are close to the following measurements: 16″ x 12″ (40,64 x 30,48 cm), 28″ x 21″ (71,12 x 53,34 cm) and 40″ x 30″ (101,6 x 76,2 cm). Each size alternative has its own limited edition status.. There may be some editions with slightly different sizes and formats since the proportions of the photographs may vary according to the work. Special sizes, such as major enlargements, apart from limited editions must be expressly requested and will be subject to approval.

Is it possible to get the work framed?
Framed photographs suffer much while traveling and it is not recommended, especially for long journeys. Therefore, I have decided not to frame my photos before shipping them. It is recommended that the customer utilize a professional service that specializes in preservation work to frame the print near his/her home so that the work does not suffer from long distance travel.

What determines the price of each print?
Prices vary according to the number of prints sold within the same edition. When a print is sold, the price increases 25%, so that the first prints of a limited edition are less expensive than the latter. The starting prices for all limited editions are as follows: 16″ x 12″ (480 USD), 28″ x 21″ (940 USD) and 40″ x 30″ (1360 USD).

Is it possible to negotiate the prices?
Prices are fixed in advance and all of them are published on the web. Prices are established based on the number of prints sold of each edition, so it is not possible to alter the series of scheduled increases. This is extremely important inasmuch as each print is automatically revalued and this is how additional acquisitions are encouraged.

May I view a high resolution image of the photograph before purchasing it?
All of the images are posted on the website and can be downloaded to 1600px wide. This is more than enough to appreciate every detail of the image on the screen. Obviously, I cannot provide the same high-resolution images on which quality prints can be made, because it would facilitate the emergence of unauthorized copies in the market.

How can I place an order?
If you are interested in author prints, once you have decided which photo you want to purchase, you can send an email with the image, the desired size of the print and the shipping address. Then, once the information is received, I will send you a proposal where you will find the final price of the order and all of the information about making payment.

What is the payment method?
Payments for author prints are made through PayPal, as it is the most secure system for transactions made through the Internet. This system accepts debit and credit cards, such as Master Card, Visa and American Express. Once the order is placed and the quotation is accepted by the customer, I will send an email invoice via PayPal with a link to complete payment online. Then, once the payment is received, the photographs are prepared for shipment.

How are the photographs prepared for shipment?
All printed photographs are sent rolled in a properly sealed tube. The printed photograph is protected between two layers of acid-free tissue paper and it is wrapped in bubble wrap to protect it from humidity and shock. This same system is used by the best art galleries in the world and it is highly tested.

What location are the prints sent from?
I currently live in Cancun and have my studio located there, so the shipments of all my works are sent from the Mexican Caribbean.

Do you offer international shipping?
Of course. I work with UPS, since it is the best shipping company operating from Mexico. Most of the works are sent to international destinations, especially to the US. So, there is no problem with sending works to any part of the world.

How much does shipping cost?
The price of shipments may vary by destination, size and weight of the work. For example, a shipment of work printed at 40″ x 30″ (101,6 x 76,2 cm) to New York would cost approximately 120 USD. The final shipping price is specified in the proposal that is sent to the customer before payment.

Do I have to pay customs tax?
Each country has different legislation and the import prices of artworks may vary. For example, in the US, no extra cost applies for importing artworks. If you live in another country, please check with your country’s customs office to determine if you must pay a tax when the shipment is received.

How long does it take to get the work once the shipment is made?
Once the work is prepared and packaged and out of the studio, the time to receive it is approximately 48 hours. If the customer is not at home at the time of delivery, the company in charge of the shipment will contact him/her to set a new time for delivery.

Is there any insurance for shipments?
All shipments include insurance covering the total value of the work in case of harm or loss. The insurance is provided by UPS, the company in charge of the shipments.

What if my print arrives damaged?
If the print is damaged in transit to its destination, it will be collected at the destination and will be replaced at no cost. To make a request for replacement, please send me an email with pictures of the damage within 7 days of receiving the work.

How I should handle the prints?
The handling of the prints is very important in optimizing their preservation. Always, cover your hands with 100% cotton white gloves, in order to not impregnate the paper with sweat or smudges from fingerprints, since these secretions may alter the chemical stability of the photographic medium. Always handle the print by its white borders; never touch the printed image directly. Also, be careful not to rub the image with any rigid material —like paper or a rag— because this could cause scratches. If the image has attracted some dust, you should gently remove the dust with a fine antistatic brush.

How should I frame the photographs?
Only 100% acid-free materials should be used in all elements of framing; including the mat, adhesive tape, the back or the frame. Glue, and other non-reversible procedures, should never be used on the photographs. It is also highly recommended to use a glass with UV protection to extend the life of the photographic print. The best suggestion is to consult with your professional framing service to ensure that a preservative type of framing material is utilized.

How long have the photographs been printed?
All prints are created on demand. This ensures that the customer always receives a freshly made print. I never sell stored prints.

What is the life expectancy of an author print?
If all recommended quality standards for the handling and framing of the print are followed and the work is exhibited under correct ambient lighting conditions, then the print can last for more than 100 years without significant changes.

This post is also available in: Español (Spanish)